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Sign Up

Use the form below to create an account with your own user name and password. You can also ... use Facebook or Google to integrate your account.
Use the site FREELY to select and personalize any tour package to your liking. Make as many changes as you wish. Include as many people in your tour group as you wish. Then set your own budget for the trip. You pay only when you are 100% satisfied!
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Responsible Tour Guides

Highly Responsible Tour Guides

Local Guide Ethics

To be part of the Wyzgo Vacations brand, our local guides are held to highest accountability and ethical standards.

We  verify and use effective monitoring checks and balances that ensure their guiding services adhere to the highest standards expected from our customers.

Frequent Profile Updates

Wyzgo guides must provide full details of themselves and their services before they can participate in our guiding services.

To ensure our guides meet our high ethical standards we do pre-screening, background checks and frequent rating of all guides.

This model requires high standards of ethics to be applied and enforced.

Frequent Monitoring

We perform intensive monitoring with open reviews, using effective checks and balances to ensure the members of our guiding services adhere to the high standards expected from Wyzgo customers.

Wyzgo Vacations management team continuously evaluates guides based on their courtesy, openness, willingness to cooperate with and assist us and our customers.

Trustworthiness

Wyzgo Vacations guides must prove that they are honest, trustworthy and able to earn the confidence of strangers.

Our customers also play an important role in providing honest reviews and reporting unacceptable behaviour. While it is challenging to do a rigorous evaluation of each applicant, here are some of the things we do to maintain the highest ethical standards:

Guide Selection Procedures

Here are some things we do to ensure we select reliable and ethical guides :

  • Rigorous and detailed application process
  • Thorough pre-screening
  • Provide recent personal photo, legal identity, vehicle licensing, insurance
  • Continuous rating for participation, timely responses, data refresh

Wyzgo guides who actively participate in building our database of vacation packages receive the best ratings.

Wyzgo Guide Qualification

  • All guides must complete mandatory Wyzgo training and updates that affect their rating
  • Only the highest rated guides are selected to receive our guests
  • Guides are manually assigned to trips based on our staff evaluation and recommendations
  • Most trips are assigned at least one backup guide to cover contingencies.

Monitoring Wyzgo Guides

  • Continuous monitoring of trip status and verification with guides
  • Verified that guides know how to access local medical and emergency services
  • First aid and emergency preparedness rated in advance
  • Proof of medical fitness reviewed annually

Guides receive payment for their services after successful completion of the trip.

How Wyzgo Handles Complaints

  • All customer reviews or complaints are examined by Wyzgo staff
  • Complaints are addressed in a timely manner as a matter of priority
  • Immediate removal of offending guides from our roster
  • Wyzgo country managers perform spot checks on guides to verify all information.

Joint Responsibility

While we cannot anticipate or prevent every mishap or handle circumstances beyond our control, we take every possible precaution to protect the interests of our customers. Travelers are also advised to exercise due caution and have their own medical and local travel insurance for the trip.

See also : Rating and Reliability, Local Tour Guides, Trust and Safety