Universal Solutions Privacy Statement Universal Solutions is committed to protecting your privacy. Please read the Universal Solutions Privacy Statement below and also any supplementary information at the end of this statement for additional details about particular Universal Solutions network sites and services that you may use.
This Universal Solutions Privacy Statement applies to data collected by Universal Solutions through its Universal Solutions sites and services; it does not apply to data collected through other online or offline Universal Solutions sites, products or services. Other Universal Solutions sites and services linked to from this Web site may have their own privacy statements which can be viewed by clicking on the links.
Collection of your Personal Information
In order to sign in to Universal Solutions services, you will be asked to enter an e-mail address and password, which we refer to as your Universal Solutions credentials. As part of creating your Universal Solutions credentials, you may also be requested to provide an alternate e-mail address, and questions and secret answers, which we use to verify your identity and assist in resetting your password. Some services may require added security, and in these cases, you may be asked to create an additional security key.
At some Universal Solutions sites, Universal Solutions collects personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, territory code. Information collected on Universal Solutions may be combined with information obtained from other Universal Solutions services and other companies.
When you choose to be paid for a service (such as revenue share), we will collect information, such as your billing address and PayPal account that is used to create a Universal Solutions payment account.
Some Universal Solutions services, such as Universal Solutions Blog, request that you create a social nickname, which is the name you will be known by to others in those public places. You may select a different social nickname at any time. You can also choose to create an optional public profile, containing information about yourself – such as your hobbies and interests. Any information you choose to enter in your public profile will be visible to other users of Universal Solutions sites and services; and when you interact with other users (for example, sending a Universal Solutions e-mail message to another e-mail account), a link to your public profile may be displayed. Please keep in mind that if you disclose personal information through Universal Solutions Groups, or other public online forums, this information may be collected and used by others. We caution you against providing personal information to strangers online, which they may use for illegal or harmful purposes.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Universal Solutions sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
Some Universal Solutions services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Universal Solutions and the other company may receive information collected in conjunction with the co-branded services.
Use of your Personal Information
Universal Solutions collects and uses your personal information to operate Universal Solutions and deliver the services you have requested. These services may include the display of customized content and advertising based upon the information we have collected. In order to provide services in conjunction with other Universal Solutions products or services, personal information collected on Universal Solutions may be accessed and used by other Universal Solutions services as necessary to provide such services. Any use of such information within Universal Solutions will remain subject to the limitations of this privacy statement.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, followup reminders, information on technical service issues, and new service announcements. Some Universal Solutions services, including Universal Solutions Internet Access and Universal Solutions Updates, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Universal Solutions, its partners and affiliates.
Universal Solutions does not sell, rent or lease its Universal Solutions customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Universal Solutions may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Universal Solutions or the site; (b) protect and defend the rights or property of Universal Solutions, including its Universal Solutions network and family of Web sites; or (c) act in urgent circumstances to protect the personal safety of users of Universal Solutions services or members of the public.
Personal information collected on this site may be stored and processed in Canada, the United States or any other country in which Universal Solutions or its partners, affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.
Inactivity of your Personal Information
We will delete your sign-in credentials if they remain inactive for an extended period of time. Inactivity is defined as a failure to update Universal Solutions service using your credentials. If your credentials are associated with a Universal Solutions Member service, your account will be made inaccessible if it remains inactive for 90 days after expiry, and any account information you have provided may be deleted. If you have credentials on the free Universal Solutions services, your account will be made inaccessible if it remains inactive for more than 365 days, and any information you have provided may be deleted. Accounts associated with paid subscriptions for Universal Solutions will become inaccessible due to inactivity.
Security of your Personal Information
Universal Solutions is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we process highly confidential information (such as a PayPal account number or password) over the Internet, we use only services that protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
You must be of legal age in your country of residence to hold an Universal Solutions account.
Universal Solutions uses “cookies” or applets to enable you to login and work on Universal Solutions services. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. An applet is used to enable the user to interact with the Universal Solutions services.
You have the ability to accept or decline cookies and applets. Most Web browsers automatically accept cookies and applets, but you can usually modify your browser setting to decline these if you prefer. If you choose to decline them, you may not be able to sign in or use other interactive features of Universal Solutions sites and services that depend on cookies and applets.
Use of Third Party Advertising Networks
Any online advertisements you see on Universal Solutions Web pages are displayed by Universal Solutions through associated third-party Advertising Networks. However, Universal Solutions may allow other companies, called third-party ad servers or ad networks, to display advertisements on Universal Solutions Web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. Universal Solutions does not have access to the cookies that may be placed by the third-party ad servers or ad networks.
Controlling \lquote Spam\rquote or Unsolicited E-mail
Universal Solutions is concerned about controlling unsolicited e-mail, or “spam.” Universal Solutions has a strict policy prohibiting the use of spam. Universal Solutions will not sell, lease or rent its e-mail subscriber lists to third parties. While Universal Solutions continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using tools such as the Spam Blockers, Inbox Protector and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
Changes to this Statement
We will occasionally update this Privacy Statement to reflect changes in our services and customer feedback. When we posts changes to this Statement, you will see the word “updated” next to the Universal Solutions Privacy Statement link on the front page of Universal Solutions . If there are material changes to this Statement or in how Universal Solutions will use your personal information, we will prominently post such changes prior to implementing the change. We encourage you to periodically review this Statement to be informed of how Universal Solutions is protecting your information.
Universal Solutions welcomes your comments regarding this Privacy Statement. If you have questions about this Statement or believe that we have not adhered to it, please contact Universal Solutions Privacy by using our Web form.
Universal Solutions Privacy
Universal Solutions Inc.
3730 Richmond Road #201
Canada K2H 5B9